CVM Manager C - IRC132478

Involvement in product development life cycle in order to understand how new products or new product features will impact both the end user and also the customer facing areas that directly support end users to improve customer experience and ensure customer retention.
experience and qualifications

Grade 12 or relevant tertiary qualification.
2 – 3 years within a client service/support environment
2 – 3 years’ experience compiling training material, conducting training and assessments
Experience working in a project driven/based environment
Understand how to analyse business requirements for possible customer impact
Understand how to analyse business requirements for impact on systems used to support customers, e.g. branch or call centre systems.

Business Intelligence Analyst D - IRC131970

The design, development and maintenance of the knowledge and information management and business intelligence architecture.

experience and qualifications
BSc in Actuarial science, Mathematical Statistics, Mathematics, or related quantitative degree

Business Intelligence Manager C - IRC127308

Provide management information system improvements and standardised procedures. Recommends suitable data processing applications and software. Manages Business Intelligence service delivery and coach and mentor analyst.

experience and qualifications
BSc in Information Technology or Computer Science
5 years role related experience


Job Opportunities at Right To Care Zambia

Position: Clinical Officer
Location: Zambia (Various Provinces)
Duration: 2 months max (ending September 2017)
Reports to: Clinical Manager

Min Education and Experience:
Ordinary level (GCSE)/ Grade Twelve plus related experience or training; or
equivalent combination of education and experience

Experience working in Primary Health Care and community-based health programming for HIV.

Desirable Education and Experience:
Certificate/Diploma/Degree: General Nursing, Clinical Medicine, Social Science, Pharmacy, or Biomedical Science.
Registration with the Health Professions Council of Zambia,

Health care service delivery background
Prior experience working in HIV control
Knowledge of various ART related registers
Audit of health facility registers, clients files and other necessary health documents.

All applicants must be able to travel immediately and work in remote locations in Zambia.
A valid passport for travel.
No restrictions or work permit requirements for Zambia.
Registration with the Health Professions Council of Zambia,

Pharmacy Technologist

Right To Care
Apply by 28 August 2017
Mid-level, Field assignment
Posted on 28 July 2017
Job Description

Must be willing to travel as and when required.

Tertiary qualification in Biomedical Sciences, or related field Diploma in Pharmacy
Registration with the Health Professions Council of Zambia, ART and Essential Medicines Logistics Management course
Strong knowledge of HIV/AIDS
Proficiency in English 1year experience in HIV/AIDS programme (Preferable)
1 year public sector experience preferably within HIV field (Preferable) Responsibilities Dispensing • Issuing medicines to patients, furnishing information and advice to patients with regard to the use of medicines.
• Counselling patients on the proper use of drugs they are taking.
• Determining patient compliance with the therapy and follow up to ensure that patient’s medicine related needs are being met
• Evaluating patient’s medicine related needs by determining the indications, safety and effectiveness of therapy.
• Document medication errors and interventions made during dispensing.
• On-going adherence monitoring of patients.
• Involvement in Pharmacovigilance activities
• Clinical Pharmacy to ensure efficacy, safety and continued access to ARVs for inpatients.
• Ensure continuous supply of medication for patients accessing care from pharmacy and areas that we support
• Facilitate multidisciplinary team approach to patient care Supply Chain Management
• Ordering of stock
• Receive stock according to Standard Operating Procedures
• Pack and dispense stock according to FIFO\FEFO rule
• Cold chain maintenance
• Ensure that returned stock\ expired stock is handled according to Good Pharmacy Practise and SOPs
• Ensure adequate stock security
• Design and implement effective and efficient stock control measures and protocols
Ongoing monitoring of the stock master database of the dispensing software to ensure correct database Administration and Reports
• Ensure accurate record keeping
• Compile monthly statistics and reports and forward to relevant persons
• Overall support to Facility Pharmacy staff
• Continued evaluation and monitoring of Pharmacy systems. i.e. waiting times, prescription errors etc. Other Duties
• Perform ongoing assessments for measuring impact of interventions and outcomes thereof for continuous self-improvement
• Ensures compliance with good pharmacy practices and good dispensing practices
• Implement strategies to effectively manage stock to ensure availability, quality and safety of pharmaceutical commodities in the health facilities.
• Ensures that all purchase orders, invoices, discrepancy reports and goods received for the MOP UP operation are kept in a file as per SOPs
• Assist facilities with stock rotation and re-distribution to avoid out of stock, over-stock and expiry of medicines.
• Ensures medicine safety systems (pharmacovigilance) is implemented at facility level.
• Supports implementation of alternative access to chronic medicines (e.g. Adherence clubs, CCMDD).
• Identify, and report for tracing, all clients who failed to pick up ART Refills within specified timeframes
• Ensures that facilities are reporting medicine availability as required

Program Review Coordinator x 30

Right To Care
Apply by 28 August 2017
Entry-level, Field assignment
Posted on 28 July 2017
Job Description

Program Review Coordinator
Duration: 2 Months (Max)
Location: Zambia

All applicants must have a valid passport and be able to travel and work immediately in remote locations in Zambia.

To assess readiness status of countries to implement HIV Test and Start for people living with HIV (test and treat or treat all) in various countries supported by EQUIP. The aim is to assess the burden and help identify priorities for rapid scale up of test and treat.

Required Minimum Education & Experience

A Diploma/Degree in General Nursing or Degree is Social Science
Registration with the Nursing council
NIMART Training
ART Initiation experience
Health care service delivery background
Prior experience working in HIV control
At least 3 years’ experience working in Primary Health Care and community-based health programming for HIV.
Minimum of two years’ experience working in a program management/coordination position in a Non-Governmental Organization.
Experience in monitoring and evaluation of HIV facility based and community-based health
Technical Assistant

Work in close coordination and collaboration with country teams to implement EQUIP program activities
Conduct patient file audits
Review program reporting tools e.g. PreART registers, treatment registers, health information systems
Conduct assessment interviews with policy makers and other implementing partners
Obtain corrections upon identification of data quality issues
Respond to reasonable and relevant requests and attend to any responsibilities as per the line managers request
Compile reports
Monitoring and Reporting:

Assist in compiling quarterly reports for EQUIP and RTC leadership
Assist in compiling projections and forecasts
Liaison and coordination with other EQUIP partners with particular reference to RTC’s cooperating partners and programmes and interventions.
Compile periodic and ad hoc narrative and data reports of programme performance
Brief and communicate programmatic performance to RTC management in consultation with the EQUIP Programme Manager
Respond to questions and queries related to programme performance

About the Organization

Right to Care (RTC) is a non-profit company with a vision that all HIV-positive patients receive high quality treatment, care and support, improving their quality of life and productivity in South Africa and other African Countries.

The EQUIP Consortium is led by Right to Care (RTC) in collaboration with four other Africa based Partners. The EQUIP Consortium provides countries with innovative and customized solutions that increase HIV testing and linkage to care, widens the coverage of ART, expands capacity for viral load monitoring and improves retention of patients on ART. With the support of USAID, EQUIP is designed to provide rapid responses to the needs of high-priority PEPFAR countries.

Careers at Care International Zambia

CARE International has partnered with Concern Worldwide Zambia (CWZ) and the Nutrition Association of Zambia (NAZ) in the Scaling UP Nutrition Fund, whose aim is to promote harmonization and alignment among key Cooperating Partners (DFID, SIDA and Irish Aid) and stakeholders, avoiding duplication of efforts as well as reducing transaction costs for all partners, including the Government of Zambia. The program is supporting implementation of the Government’s First 1000 Most Critical Days programme, focused on scaling up evidence-based priority interventions to tackle stunting, in 14 priority districts across the country. Implementation of activities will be carried out primarily through Grants to Government and other bodies (including NGOs and UN Agencies). CARE International under the consortia is seeking to recruit qualified and experienced professional for the following position:
Pmc – Grants Auditor
  • The successful candidate will carry out SUN Fund audits of the sub-grants for Districts, Government Line Ministries and NGOs, as a means for ensuring effective Management of the Scaling Up Nutrition Fund for the first 1000 Most Critical Days programme in Zambia as per agreed audit plan in order to ensure CARE and Donor objectives are met in compliance with the donor regulation and rules, procedures and applicable laws
  • The Auditor will also perform special investigations as requested by management covering aspect such as fraud, theft, waste, abuse, etc. and recommend actions and control improvements
  • The position holder will be expected to spend 50% of the time in the field outside Lusaka
Specific Deliverables
  • Verifies sample SUN Fund transactions and ensure that they are carried out in accordance with the CARE policy and procedures and audit programme
  • Analyzes and verifies the accuracy of SUN Fund payment transactions and/or other documents, records, reports, and methods
  • Develops a flexible SUN Fund annual audit work plan using an appropriate risk based methodology, including consideration of Donor regulations, and any risks or control concerns identified by management, audit work schedules, staffing plans, and financial budgets
  • Provide assistance in analyzing the adequacy and effectiveness of SUN Fund internal controls, and reviews the reliability and integrity of financial and/or operating information
  • Reviews means of safeguarding assets by SUN Fund sub-grantees and, as appropriate, verify the existence of such assets at the Implementing Partners’ Offices
  • Carry out and conduct out special investigations as assigned by Management both internally and externally with Implementing Partners
  • Prepares Audit reports with recommendations to management and follows up on the progress of implementation of recommendations that were made to management
  • Plans SUN Fund internal audits, documents findings, recommends, performs substantive and compliance testing
  • Coordinates SUN Fund partners audits including logistical arrangements for the audits and ensure that audits reports are obtained and shared
  • Maintains the SUN Fund Internal Audit Files for compliance and for tracking the audits
  • Conduct Financial Management trainings of Sub grantees/ partners regarding Donor regulations, CARE Zambia policies and procedures
  • Performs other duties as assigned
  • Degree in Finance (Accounts) or ACCA/CIMA/ZICA Level II
  • 3 years’ experience in Auditing
  • Excellent and demonstrable reporting, writing and communication skills and a good understanding of Donor regulations
  • Good computer literacy in word-processing, spreadsheet and CARE software
  • Knowledge of GRZ systems, procedures and rules and regulations will be an advantage
  • Must have knowledge of auditing
  • Good Interpersonal skills
  • Women are particularly encouraged to apply
How to apply
Send your applications and CVs to the link below: carejobs@carezam.org


We need a highly motivated individual who is keen to take on the challenging role of helping a fast-growing start-up-to-scale company across Zambia. VITALITE is a social enterprise which focuses on solar home systems and energy products.
We are looking for an experienced and well organized sales coordinator to provide the necessary support to the field sales team. He/she will be the point of reference for customers by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team’s activities so as to minimize their performance and the long lasting development of the company.
We need a highly motivated individual who is keen to take on the challenging role of helping a fast-growing start-up-to-scale company across Zambia. VITALITE is a social enterprise which focuses on solar home systems and energy products.
We are looking for a reliable Debt collection officer to contact debtors and claim outstanding debts. He/she will be responsible for locating customers and securing payment of charged-off accounts and recovering the money owed in as little time as possible.
To apply:
If you match the above criteria and you are interested in working for VITALITE as a DEBT RECOVERARY OFFICER please send your full application including a cover letter, CV, references, and a copy of your driving license(s) and any academic certificates to our HR department. Ensure that you mention www.gozambiajobs.com as the source of this job advert.
E-mail: recruitment@vitalitegroup.com.
Address: VITALITE HR Department, Head Office, 15 Lubwa Road, opposite International Labour Organization (ILO), Rhodes Park, Lusaka.
Closing Date: Monday, 28th August, 2017.
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